Kannan Narayanan

kan.narayanan@gmail.com

 

Professional Summary:

 

·          16 years of extensive experience as Senior Consultant in architecture, design, development, admin and production support.

·          Excellent domain experience in document management and workflow systems using FileNet.

·          Hands-On-Experience in FileNet P8 Products and experience in FileNet security architecture.

·          Experience in upgrading FileNet P8 products and data migration strategy.

·          Experience in providing Electronic Records Management solutions using FileNet P8.

·          Experience in FileNet P8 administration and providing deloyment architecture strategies for High Availability, Fail Over and Disaster Recovery.

·          Experience in providing E-Commerce solutions using WebLogic, WebSphere Application Servers, IIS, webMethods, C#, ASP.Net, ASP, VBScript, JavaScript, Web Services, CORBA, J2EE, EJB, JDBC, ASP, Java Servlets, Java Server Pages (JSP), XML, Java Script, etc.

·          Worked on projects in Waterfall and Agile Model.

 

Technical Skills:

 

Programming & Scripting Languages: C, C++, Java, C#, ASP, JDBC, SQL, HTML, XML, Java script, VBScript, CSS

Application & Web servers: WebLogic 6.0, WebSphere 6.0, webMethods B2B 4.6, Web Services, I-Planet, IIS, Netscape Enterprise Server

Technologies: ASP.Net, EJB, Servlets, Java Server Pages (JSP), Java Message Services (JMS) 

Tools And Methodologies: Visual Studio 2003, Rational Rose 2002, PVCS 6.6, Rational-clear case 4.0, Rational Application Developer 6.01 (RAD), VisualAge for Java 4.0, FileNet 3.5-4.5, FileNet P8 Process Manager and Content Manager, FileNet Process Analyzer, FileNet Records Manager, FileNet Rendition Engine, IBM Content Collector 2.2, IBM eDiscovery Manager 2.2, Kofax Capture 10, FileNet eForms, Unified Modeling Language (UML), Struts Framework, J2EE Design Patterns

Databases: Oracle 9i & Oracle PL/SQL, MSSQL 2000, DB2 7.2

OS: Windows 2000, Solaris 2.6, Linux

 

Education:

 

Masters in Computer Science

 

Certifications:

 

IBM Certified Specialist - IBM WebSphere Application Server,  Advanced Single Server Edition for Multiplatforms, WebSphere based 

FileNet Content Manager (CM) Developer certification

FileNet Business Process Manager (BPM) Developer certification

FileNet Records Manager Admin certification

FileNet Business Process Manager (BPM) Process Design certification

IBM FileNet Content Manager – Designer 4.5 certification

IBM FileNet Content Manager – Developer 4.5 certification

IBM FileNet P8 Platform Administrator 4.5

 

 

 

Professional Experience:

 

Apr 2012 – till date                            First Energy, OH             

FileNet Architect/Developer (Contractor, project completed)

FileNet 4.5 workflow converion/support project

 

Description:  FirstEnergy content management team use FileNet as a repository to store/approve all the FERC compliance based documents, FENOC plant documents,  Corporate documents and declare them as records. They categorize them based on the type and retain them based on the retention period of the categories. In addition, they declare the emails as records based on the email classification by using ICC for email product and view them using eDiscovery product. First Energy content management team would like to convert all the FileNet workflow components from version 3.5 to version 4.5. Along with that, they would like to optimize the workflows to increase the performance and also to make it easy to support. In addition, they would like to speed up the search in different object store by doing performance optimization.

 

Development Environment: FileNet P8, IBM Content Collector 2.2, IBM eDiscovery Manager 2.2, Kofax Capture 10, WebSphere 7.0, and Oracle 11g

·          Created a new base frame work for new 4.5 API and converted all the workflow components by using new framework

·          Created separate rosters for each type of documents and created indexing fields for better work items search and helped to solve support tickets easily.

·          Optimized/reduced the workflow steps to increase the performance and to debug the support issues.

·          Created standalone utility programs to load the meta data from the spread sheets and declare them as electronic records and physical(Marker) records. This program was converted as workflow component and used in workflow subscriptions.

·          Created a new workflow which uses webservice framework to get the meta data from SAP for the PO’s loaded using ICC for SAP product.

·          Worked on optimizing the index on an object store which has lot of document class templates(migrated from another energy company which was acquired by FE) with high volume to speed up the search.

·          Supported ICC, eDiscovery manager and Kofax products.

 

 

Aug 2010 – Mar 2012                            KeyBank, OH             

FileNet Architect/Developer (Contractor, project completed)

FileNet 4.5 upgrade/migration project

Description: KeyBank initiated the migration project to migrate all 15 FileNet application from FileNet P8 3.5 to FileNet P8 4.5. In addition to that, KeyBank would like to have a common shared services framework to minimize the application changes for upcoming FileNet migrations. Along with this migrations projects, KeyBank would like to introduce taxonomy framework for enterprise wide search.

Development Environment: FileNet P8, WebSphere 7.0, RAD 7.5 and Oracle 11i

·          Worked as an Architect/Developer on converting 4 FileNet CM/BPM/RM applications named Loan Services Optimization, Corporate Sourcing, Retirement Operations, and Quick Start Initiatives.

·          Prepared the gap analysis document for all the 4 FileNet applications.

·          Prepared the security architecture document specific to KeyBank architecture to accommodate the new authentication and authorization process changes in FileNet P8 4.5 version.

·          Worked on converting WebSphere/Java applications that uses 3.5 FileNet CE API to new 4.5 API.

·          Worked on converting batch jobs to new FileNet P8 4.5 version which was developed using spring batch framework and run during night time.

·          Worked on converting 3.5 COM based event-subscription process to Java based 4.5 event-subscription architecture for all the 4 FileNet applications.

·          Created Java API framework for all the application to communicate with common CE and PE shared services.

·          Involved in the process migrating Records Manager framework from FileNet P8 3.5 to FileNet 4.5.

·          Actively involved in designing taxonomy architecture to leverage enterprise search process.

·          Involved in identifying HA/DR/Fail over process changes due to the new Java based 4.5 CE architecture changes.

 

Feb 2010 – July 2010                            Progressive Insurance Company, OH             

FileNet Administrator/Architect (Contractor, project completed)

FileNet 4.5 upgrade/migration project

Description: Progressive Enterprise Content Management team started the initiative of upgrading FileNet environment from 3.5 to 4.5 with minimal impact to applications that are using FileNet P8 environment. There were 2 separate FileNet 3.5 environments (claims and Shared) and it was difficult to support both the environments. They would like to combine the environments while upgrading the FileNet environment and they needed help on High Availability & Disaster Recovery process with new java based FileNet 4.5 architecture changes.

Development Environment: FileNet P8, WebSphere 7.0, Windows 7 and SQL 2008

·          Installed, deployed and configured Content Engine in different environments (Dev, IT, UA and Production).

·          Managed 4.5 data migration process by working with IBM.

·          Worked with IBM support team on the configuration issues by creating PMR and uploading log files.

·          Prepared and executed production implementation without any issues.

·          Worked on getting IBM approval for the Production FileNet 4.5 installation & configuration that was done by progressive team.

·          Planned the load testing strategy and worked on the FileNet performance tuning techniques during the FileNet 4.5 load testing process.

·          Changed the High Availability deployment architecture to work effectively

·          Setup compatibility layer to make the 3.5 code to work with 4.5 environments to provide modular development.

 

July 2009 – Oct 2009                            Guardian Life Insurance Company, NY

FileNet Developer (Contractor, project completed)

Customized FileNet application for Legal Department

Description: Legal Department at Guardian Life Insurance Company would like to customize the behavior of new object creation process in the FileNet P8 content manger, as part of their content management business process. They would like to copy the property values from a folder to new objects (Documents, Folder and Custom Objects) whenever it gets added into the folder.

Event framework is used to customize the new object creation behavior. Customized application is written in such a way that it will work without any code change even if any new properties are added to the Legal folder.

Development Environment: FileNet P8, 4.5, Java, WebSphere 6.0, Rational Application Developer 6.01 (RAD), Java Struts, PVCS and Oracle 9i

·          Designed & configured Event and subscriptions for this project.

·          Designed & developed Event Action Handler, which is used to customize the behavior of File Creation event.

·          Deployed & configured Event and subscriptions in IT, UA and Production environment.

 

Apr 2003 – Mar 2009                            Key Bank, OH             

FileNet Developer/Architect (Contractor, project completed)

Key Policies and Procedures

Description: Key Policies and Procedures (KPP) is a FileNet system being developed in order to standardize the process of policies and procedures. The system will create policies, procedures and facilitate auditing, reporting and e-mail features for the documents.

Development Environment: FileNet P8, FileNet Records Manager, Rendition Engine, WebSphere 6.0, Rational Application Developer 6.01 (RAD), Java Struts, PVCS, Oracle 9i and Oracle PL/SQL

·          Designed content engine business objects, folders and created security mappings.

·          Designed process maps (workflows) using FileNet Process Designer & Content Engine Object Model.

·          Designed & Developed Component Integrators for Workflows.

·          Architecture the web application with Struts Framework, J2EE security framework, Data Access Object and Singleton objects.

·          Developed the web application using standard reusable components.

·          Designed and Developed Data Access Object (DAO) to access FileNet Content Engine and Process Engine (PE) from web application.

·          Prepared RFP for Record Manager usage.

·          Handled the code migration and installation process in Agile Methodology.

·          FileNet upgrade from version 3.5 to 4.5.

 

Master Compliance Application (MCA)

 

 

 

 

 

 

 

Description: This system is a proprietary design used to support Patriot Act Section 326 compliance.  Features include authentication of customer information, logging of documentary evidence, inquiries and case management for CIU users.

Development Environment: ASP.Net, C#, MS SQL Server2000/2005, IIS 6.0, MS Visual Studio NET 2003/2005,WebSphere 6.0, webMethods B2B 4.6, Java, Servlet, Java Server Pages (JSP), Rational Rose, Command Framework, PVCS

·          Played a key role in requirement analysis, architecture, design and development.

·          Played a major role in the production support activities and supported the application effectively for 2 years.

·          Guided the development team in designing, developing, executing the project.

·          Composed the User Interface requirement including Site Map for the complete web application.

·          Developed use cases for Authenticate customer, Maintain Business Rules, Inquire Customer Status features.

·          Using Rational Suite created the Analysis and Design model for the use cases to Authenticate customer, Maintain Business Rules and Inquire Customer Status.

·          Involved in the database schema design process.

 

May 2000 – Mar 2003                            Cyber Business Credit, NY             

Technical Lead (Contractor, project completed)

Cyber Business Credit Applications

Description: Three portals were developed to provide business credit information.

·              www.cyberbusinessservices.com: This site offers a business-to-business credit reporting service. It collects and provides information about the credit and payment history of customers, thus helping its members/subscribers to make intelligent financial decisions about lending credit to different customers.

·              www.sandscredit.com: This site provides credit guidelines on potential new customers as well as on existing customers to consumer product companies. It allows clients to check the guidelines of their customers online. In addition to this, it allows the client to submit requests for purchasing marketing lists of different types, purchasing payment guarantee on a sale, etc. The system has a request tracking system, whereby an administrator is notified with all the details when such a request is submitted.

·              www.debtwatcheronline.com: This site gives credit lending agencies, quick and easy access to the outstanding debt against potential customers. This enables them to make intelligent decisions about credit lending to those customers. The debt information on the customers is collected regularly from a group of collection agencies and loaded onto the system.

Development Environment: WebSphere 4.01, Java, EJB, Java Message Services (JMS), Servlet, Java Server Pages (JSP), Struts, Rational Rose, WebSphere Studio Application Developer 4.03 (WSAD), VisualAge for Java, PVCS, IIS, MS SQL, Solaris

·          Played a key role in requirement analysis, architecture, design and development.

·          Guided the project team in designing, developing, executing the project.

·          Implemented MVC architecture using Struts framework.

·          Designed and developed use cases, sequence, activity and class diagrams of the application with UML using Rational Rose 2000

·          Extensively used J2EE Design patterns: Session Façade, ValueObject, and Service Locator.

·          Designed and developed stateful session beans for tracking client and customer operations.

·          Designed and developed stateless session beans for Investigate Customers, Purchase Marketing List operations.

·          Developed CMP entity beans for database tables, which is accessed by different session beans from various modules.

·          Designed and developed JSP pages.

 

Feb 1999 – Apr 2000                            Citibank, NY             

Lead Developer, Architect (Contractor, project completed)

Citibank Online

Description: Citibankonline.com provides a new electronic medium for Banking and Brokerage services fully integrated into back- end databases and legacy systems. Banking will include Bill Pay, Funds Transfer, Recurring Transactions, Loans, Mortgages, Insurance, and Credit Cards. Brokerage supports buying and selling of securities and Mutual Funds, including setting criteria for limit and stop orders. It included integration of vital market data input such as stock prices and news feeds. The site differentiates itself through the use of Personalization and Customization.

Development Environment: WebLogic 6.0, Java, Java Server pages (JSP), VisualAge for Java, Rational Rose, Rational-clear case, Oracle, Oracle PL/SQL and Solaris

·          Designed and developed use cases, sequence and class diagrams for the Infrastructure module with UML using Rational Rose 2000

·          Designed and developed Product & Services module for this project.

·          Designed and developed Infrastructure module for this portal, which is used by other modules in the portal.

·          Designed and developed CMP entity beans for Product & Services module.

·          Designed and developed stateless session beans and entity beans for infrastructure module.

·          Configured WebLogic application server for the development environment.

 

Feb 1997 – Jan 1999                            Lucent Technologies, NJ             

Lead Developer (Contractor, project completed)

Lucent Softswitch

Description: Mantra is a distributed software call model developed at Bell Labs in Lucent Technologies and is based on Inferno Spaces. Mantra facilitates the rapid creation of new services that can operate across heterogeneous networks with different signaling systems. Device Server refers to the Mantra entity that translates telephony protocols to Mantra. Protocol translation also involves translating the Mantra semantics to protocol specific behavior. The protocol or the product that they interface with usually qualifies device servers. Some examples of a device server are the PRI device server (Q.931), which interfaces with any ISDN, enabled device, or the SS7 device server (SS7), which interfaces with the Signaling System 7.

Development Environment: C, C++, Solaris, Win NT, Java, Servlet

·          Designed and developed PRI device server.

·          Integrated PRI device server with Q931 enabled devices.

·          Design and developed the interface between PRI device server and collaboration server.

 

·          Designed and developed the Management Server.

·          Designed and developed the interface between Management Server and GUI.

·          Designed and developed an implementation of TAP for the alarming module.